MINI
Stephen James Blackheath
t: 08442 451 301
Our star rating
What does our rating mean?
Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated from customer satisfaction surveys conducted by MINI UK for new car sales and Aftersales transactions over the last 90 days.
The following comments are unedited and submitted as part of the online survey process.
Sales
2 comments from
6 reviews
Service
5 comments from
21 reviews
Sales
Service
"Excellent service and customer care from Blackheath."
"The staff are polite and I praised them the first time they arranged fixing the car, however after having to return 3 times for the same issue what more could i be other than completely dissatisfied"
"Excellent service this time. The dealership must have had some staff changes as it was a dramatically different experience from before. Just what I was hoping"
"very good efficient first service."
"Awful, the dealership were rude, arrogant and made me feel undervalued. They rushed me through when they were not busy at all, even colleagues commented on 'how quiet and empty it was. The Orpington branch is much better.'"
"I was very pleased with the way Rebecca Campbell dealt with the sales process."
"Rebecca was very pleasant ant helpful, a pleasure to do business with."